Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

This statement explains how we use the information we collect about you in certain areas of our website, and tells you about the choices you can make about the way your information is collected and used.

The website allows you to order copies of the DVD. In order to respond to any requests we ask you to provide a name, email address and postal address. This information will only be used for the purpose of sending out the DVD.

This website offers an electronic feedback form and a survey, in which you can submit any comments you may have about our site, or our information. The name and email address you provide on the online feedback form will be used solely for the purpose of responding to your comment or enquiry.

This website uses a package called ‘Google Analytics’ to help us find out how visitors use the site, and which parts of the site they are most interested in. We feel that this information will allow us to see who is using the site, and identify any groups who are not using the site, so that we can improve our communications with them.

The Google Analytics package uses ‘cookies’. A cookie is a file that stores information given by a website (for example, the How to use the health service in Scotland website) to a web browser (for example, Microsoft Internet Explorer, Mozilla Firefox, or Safari). This means that your browser will remember certain pieces of information about your visit to our site. The cookies used by the Google Analytics package can monitor which pages of this website you visited, whether you have followed a link from another site to get to this site, or the length of time you stay on the site.

The information we gather through the use of cookies is collected in an anonymous form and cannot be used to identify you. However, you can choose whether or not your browser accepts these cookies in the first place by changing your browser settings.

This privacy statement covers the How to use the health service in Scotland website at www.howtousethenhs.com. Any links to other sites from this website are not covered by this statement.

If you have any concerns or questions about this privacy statement, please send an email to howto[at]hris.org.uk